Networking HQ BLOG with Larry James

February 14, 2012

Follow Up With Networkers Who Give You Referrals

Filed under: Follow Up,Video — Larry James @ 7:00 am
Tags:

followUP3In business networking there are several ways to talk about follow up. One is the kind of follow up you have with a client or customer once they become a referral or business lead. That is what the “Bonus Articles” listed below talk about. The other is how you follow up with people in your network who give you referrals.

In a recent blog post, “NEVER Give Referrals to Crazy People in Your Network,” I said: “It is a wise networker who reports back to the person who gave you a referral. I want that. I need a brief report. Give me a call or send me an e-mail to at least let me know that you have contacted them and whether or not the referral worked. If you don’t follow-up on a referred business lead within 24 hours you probably didn’t deserve to get the lead in the first place.”

If you want the relationship you have with others in your network to deepen and move to a another level, always follow up with the person who gave you a referral. People give referrals because they like you and trust you. People trust you more when you involve them in the whole referral process, whether you have given or received a referral. Communicate! Always make sure you follow up and give feedback, whether the referral is successful or not.

My friend, Andy Lopata, tells you how and why! Watch, “The importance of following up when you have received, or given referrals.”

Bonus Articles: Your Networking Fortune is in Your Follow-Up!
5 Ways to Use Follow Up to Achieve Results

Video: Copyright © 2012 – Andy Lopata.

netHQ

Copyright © 2012 – Larry James. Larry James is a Professional Speaker, Author and Coach. He presents networking seminars nationally and “Networking” coaching by telephone or one-on-one. His latest book is, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

November 2, 2011

Your Networking Fortune is in Your Follow-Up!

Filed under: Follow Up,Networking Tip — Larry James @ 9:00 am

When networking, following up does not mean simply adding those people you meet at networking events to your e-mail list, Facebook, Twitter and LinkedIn. It’s more than that.

puzzleIt takes a concentrated effort to go out of your way – in other words, “plan to follow-up” – to stay connected to the key players in your network. Effective follow-up is a key piece of the networking puzzle!

Let me clarify: As a part of your follow-up “it is” important to add contacts to your e-mail list, Facebook, Twitter and LinkedIn… especially with your new networking connections. But… don’t stop there!

Listen up! I’m only going to say this once! (or maybe as many times as necessary to make sure you get the point!). It is my belief that the lack of follow-up has caused the the demise of more salespeople in networking than any other single reason.

Follow-up will elevate your success and your own impression of networking because it really works! Follow-up will help you turn networking into an extraordinary experience. It’s the best prescription for your future success.

One of the biggest mistakes new (and some seasoned) networkers make is trying to sell their product or service to people they have just met at a networking event. Only fools rush to close the sale. That doesn’t work! They are the ones who need a crash course in “effective” networking. Your networking fortune is in your follow-up! That’s where you “test the water;” where you begin to develop the relationship. There is seldom ever a sale made without first pursuing the relationship.

follow-upThe genius of follow-up is that it is where great relationships begin. Build the relationship first and business leads, sales and more will follow.

The BEST of the new breed of networkers follow this 4-step process:

1. Reach Out. In the beginning, attend lots of networking events, meetings, leads groups, etc., then as you become more savvy with networking, zero in on one or two of the best. To increase your network, from time-to-time, visit a new event or meeting to expand your network. Reaching out to connect is only the beginning.

2. Connect. Meet lots of people. Fine-tune your initial conversation with them to help you sort through the people you meet to assure that the connection is valuable to both of you. Ask questions about how you can help them. Taking advantage of your first connection with them requires a unique perspective. The experience and expertise you demonstrate will help move you to the next step.

3. Engage. Keep a sharp eye for those who impress you as the movers and shakers. They are the people who do not rush to sell you their product or services. Dig deeper. Looks for things you have in common; a topic of interest, whether personal or professional. You power your network and business growth by uncovering and unlocking their networking intentions. The information you get will enable you to connect with them at a more personal level. Make sure they know you are on a mission to help others. These are the people you will want to have longer conversations with.

followupafternetworking4. Follow-up. Set the tone for the follow-up when you first meet them (provided they are someone whom you would like to get to know better). Follow up starts when the conversation begins. Ask if they would be interested in getting together to talk more about how you can help each other. The faster the follow-up the quicker you move forward with the relationship. Keep the momentum going. Exchange business cards and agree to call to arrange a time to get together. Breakfast, lunch, their office, your office, it matters not where, only that you get together. At the meeting, offer an idea, a contact or some other resource that may be helpful. The most effective follow up highlights the benefits of working together.

Develop a meticulous follow-up plan; a relentless pursuit of ways to help others in your network. Think of it as being fiscally responsible for your business success.

No follow-up plan? Trust me. You will get burned. The good news is that networking works! It will help you experience a dramatic turn-around. The bad news is that unless you seek powerful networking guidance tools (and use them) you will most likely complain that networking doesn’t work and eventually you will quit. How sad!

Networking is our communication life-line and follow-up provides us with opportunities to enjoy what we treasure most – great relationships!

Follow-up is the first smart step in the right direction. It’s a start to which there is no finish because it’s where the relationship begins. And… when the relationship is good, it goes on and on. It becomes the foundation for a healthy business that brings you more friends, business leads, ideas and more clients and customers than you ever imagined.

Now… get off your butt and follow-up!

BONUS Articles: 5 Ways to Use Follow Up to Achieve Results
Shop for a GREAT Networking Group… Then STOP!

netHQCopyright © 2011 – Larry James. Larry James is a Professional Speaker, Author and Coach. Larry James presents networking seminars nationally and offers Networking coaching; one-on-one or for your Networking Group! Invite Larry James to speak to your group! His latest book is, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

September 3, 2011

Networking: How To Call a Stranger

Filed under: Cold Calling,Follow Up,Guest Author Articles,Networking Tip — Larry James @ 7:00 am
Tags:

Kathy McAfee, Guest Author

Getting comfortable talking to strangers is just one of the many challenges that an effective business networker must overcome.

Networking with strangers (i.e., business people you haven’t yet met) allows you to gain access to new information pools and to expand your sphere of influence.

womanPhone2It is easier to network with strangers in face to face situations, where proximity and small talk are to your advantage. But when you have to pick up the phone and call a stranger that you hope to do business with, well then, that takes a new level of courage.

Here are a few do’s and don’ts to think about when networking with “strangers” over the telephone:

Do get a warm introduction to this person. Find someone in your active network who will facilitate a warm introduction for you to this person.

Don’t call this person before you’ve done your research and have thought through your purpose for connecting with them. Why do you want to connect with them and what you will be asking them for?

Do get into a positive state of mind and body when you make the call. Practice a physiology of excellence such as standing up to make the call.

Don’t allow yourself to get distracted with other things such as incoming emails, driving, kids, dogs, etc.

Do introduce yourself immediately. Reference the mutual connection that you both know.

Don’t confuse the person you are calling and have them wonder if you are a telemarketer trying to barge in on their time

Do get to the point quickly. If you get their voice mail, leave a crisp and compelling message with your contact details. Give them motivation to call you back.

Don’t waste their time with idle chatter or “shooting the breeze” conversation. Don’t leave long winded voice mails messages that get cut off.

Do thank them for their time. Ask how you can help them. Ask for their permission to stay in touch (e.g., send them a Linkedin® invitation)

Don’t be a taker or user. The true spirit of networking is helping others and asking for help. You must be good at both sides of the equation.

Click cover to order!

Do follow-up with them. Use different communication channels to stay in touch over time.

Don’t connect and run, never to be heard from again. Don’t go “missing in action”
Do make that call. Connect with new people and build more mutually beneficial relationships to your professional network each and every week!

Don’t be a chicken or a reluctant networker. Don’t default to a more passive communication channel like email, which might go unnoticed.

Goal for this week: Call two strangers and network with them over the telephone by the end of this week. Your goal is make two new business connection and invite them into your professional network.

Copyright 2010 – Kathy McAfee – Reprinted with permission. Kathy McAfee is known as America’s Marketing Motivator and is author of the book, “Networking Ahead for Business” (Kiwi Publishing 2010). In her role as Executive Presentation Coach and Professional Speaker, Kathy helps her clients to become the recognized leaders in their fields by mastering the art of high engagement presentations and more effective networking and connecting. To learn more about Kathy and to receive free weekly networking tips, visit www.NetworkingAhead.com

Larry James is a Professional Speaker, Author and Coach. He presents networking seminars nationally and “Networking” coaching by telephone or one-on-one. His latest book is, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

July 13, 2011

The Best Thing A Business Can Recycle

Filed under: Customer Service,Follow Up,Guest Author Articles — Larry James @ 7:00 am
Tags:

Mike Liddicoat, Guest Author

Recycling is a huge part of our culture now. We recycle paper, plastics, metals, electronic equipment, the list goes on. Recycling can be very very beneficial for a business. The best thing a company can recycle is their customers.

Let me explain. As a business owner you know that it takes a lot of work to get a customer to do business with you. With almost any product or service available at the click of a mouse it’s a battle to get them in the door (or virtual door) let alone get them to come back.

So where do our customers go?

• Approximately 1% of your customers will not return or refer others because they will die. Well you can’t stop that one!

• Roughly 3% of your customers will move away and unless your a national chain you will lose that business also.

• About 5% develop other friendships. You may be the best realtor in town but if your customer marries another realtor your luck has run out.

• Approximately 14% of your customers will leave because they are dissatisfied with the product.

• Around 68% of your customers don’t come back because they perceive an attitude of indifference from you, they don’t feel appreciated. It’s the silent killer of your business. This is the single biggest reason why customers don’t come back. Often you don’t even know it’s happened.

So there you have it. About 3/4 of your customers leave you because you have failed to show them that you appreciate their business.

Here’s the big question, and yes you already know the answer. Is it less expensive and frustrating to try to get new customers to buy from you? or to simply recycle the ones you have and get them to come back?

Take a minute to send a card, give a gift or just tell them to their faces that you appreciate them doing business with you. That simple thing will keep them coming back for a very long time.

netHQ

Copyright © 2011 – Mike Liddicoat. Mike is a Husband, Father, Speaker and the Sales & Marketing Director of AttaBoy! Solutions. His goal is to help businesses maintain relationships, ensure future business and acquire new referrals through appreciation marketing. Throughout his blog you can sign up for updates, news, special offers, discounts and more. Take a look around, leave a comment or two and enjoy. Contact Mike at 888-428-8226 x102.

Larry James presents networking seminars nationally and offers Networking coaching; one-on-one or for your Networking Group! Invite Larry James to speak to your group! His latest book is, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

June 7, 2011

Attention Doesn’t Create Results – You Need Engagement Too!

Filed under: Follow Up,Guest Author Articles — Larry James @ 7:00 am
Tags:

Daniel Decker, Guest Author

Regardless of what type of business or organization you are in, you likely seek attention. You want people to take notice and to become aware of what it is you have to offer. That’s why you spend money on ads, Facebook promotions, mailers, postcards, or whatever it is that you do to try and raise your visibility.

It doesn’t matter if you are trying to generate traffic to a website or blog, get people to come for Sunday services or eat dinner at your restaurant… it’s all basically the same.

You’re doing what you can to be seen and heard in hopes they will respond (“they” being your potential customers or visitors).

But here’s where many fall short.

It’s one thing to generate traffic or to get seen, it’s something entirely different to get someone to take action.

Attention alone doesn’t create results (the kind of response you’re looking for). You need engagement too.

Let’s take the web as an example. It’s one thing to drive 1000 visitors to your site but it’s something totally different to get a large % of them to take action, once they are there, on what it is that you are trying to get them to do.

The golden nugget there is “take action.” Without action, visibility is relatively useless (unless you’re simply trying to pepper your potential audience with name recognition).

I see a lot of people focused on the front side of the equation, the visibility side, but I think we need to spend just as much… if not more time… on the engagement side. The, “What happens when we get their attention?” side.

questionsIt starts by asking questions. Are we offering them something compelling enough that makes them want to engage or are we simply tossing up more clutter into the world of 1000 messages screaming for attention each day? Is what we want them to do clearly understood? Are we providing them with a path (steps to take) or are we “assuming” they will understand? Are we trying to engage them or are we simply trying to push information on them? Are we being intentional and do we have a plan?

The questions go on but the point is this… if you want results, don’t just focus on getting someone to your front door. Balance that out with how you’re going to get them off the porch and to step inside… and then how will you get them to stay a while and/or come back again? Those things won’t happen unless you engage.

Why Engagement Matters More Than Numbers Online:

Does it matter that you have 200 or 20,000 followers/fans on Twitter, LinkedIn or Facebook?

Does it matter that 5 or 15,000 people subscribe to your blog RSS feed?

Does it matter that you have 18 or 50,000 subscribers to your email newsletter?

It only matters if those followers / subscribers are engaged.

Numbers alone don’t create response. Active, engaged participants do.

Don’t get fooled into the dangling carrot of simply chasing numbers for the perception of how numbers appear.

Numbers are indicators but only matter if you don’t forsake quality for quantity.

Be faithful with what you have. Focus on adding value. Pour into others. Nurture relationships. Look for ways to draw people into the conversation so they become a part of it.

Don’t shout through a megaphone, step into the crowd and engage others so that they will engage you in return.

danieldecker

Daniel Decker

Copyright © 2011 – Daniel Decker. Reprinted with permission. Daniel Decker is President of Higher Level Group, Inc., a strategic marketing and development firm that helps authors, professional speakers, and organizations who are doing good (making a positive difference in the world) to expand their influence. Visit Daniel’s Website.

netHQLarry James is a Professional Speaker, Author and Coach. Larry James presents networking seminars nationally and offers Networking coaching; one-on-one or for your Networking Group! Invite Larry James to speak to your group! His latest book is, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

May 22, 2011

5 Ways to Use Follow Up to Achieve Results

Filed under: Follow Up,Guest Author Articles — Larry James @ 7:00 am
Tags:

Daniel Decker, Guest Author

Follow Up. It’s one of the most important things you can do in order to achieve the results you want.

Sadly, I find that many don’t seem to hold it in as high regard as they should or practice it with the needed level of execution either.

FollowUp-1If you are trying to grow a business, build relationships or make something happen… proper Follow Up is key. Without it you are diluting your potential effectiveness and being effective is what it’s all about.

Proper Follow Up is something that can set you apart from the crowd and make a significant difference in how well you convert outreach into opportunity.

Here are 5 Ways to Improve Your Follow Up:

1. Make it a Part of Your Plan. This is critical. Follow Up takes time but most of us don’t factor it in, but we need to. It should be a part of your system or process. Making it a part of your plan will ensure that you give it enough time to make it work.

2. Don’t Assume. If you send an email and someone doesn’t respond within 48 hours, email them again or pick up the phone and give them a call. Don’t “assume” they received your first email and just aren’t responding. In many cases they may have simply not received the first email… and even if they had, sometimes they need a gentle reminder.

3. Never Take a Condescending Tone. In your follow up with a new prospect or relationship, never lean into someone with statements that make it sound like they owe you something… such as “I’ve reached out to you 5 times and you have not responded to me…” etc. Simply say something like “I sent you an email a few days ago and just wanted to make sure you received it. Did you?” You never want to put someone you’re trying to “woo” in a defensive stance. There is a fine line between persistent Follow Up and being too aggressive.

thank-you4. Make “Thank You” a Part of the Plan. This is a biggie. Don’t just use follow up to get things done or get what you want… use it to say Thank You as well. When the deal is over or the transaction is complete, follow up with a note of thanks to the person or persons who helped make it so. A little Thank You goes a long way!

5. Be Intentional. It’s simple but proper follow up starts by knowing what you want to accomplish. It’s thinking with the end in mind so that all of your follow up and communication can move things forward in the manner you are seeking. It goes back to making it a part of your plan… but like all things, your plan will only succeed if you work it.

BONUS Article: Follow-up!

danieldecker

Daniel Decker

Copyright © 2011 – Daniel Decker. Reprinted with permission. Daniel Decker is President of Higher Level Group, Inc., a strategic marketing and development firm that helps authors, professional speakers, and organizations who are doing good (making a positive difference in the world) to expand their influence. Visit Daniel’s Website.

netHQLarry James is a Professional Speaker, Author and Coach. Larry James presents networking seminars nationally and offers Networking coaching; one-on-one or for your Networking Group! Invite Larry James to speak to your group! His latest book is, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

Theme: Rubric. Blog at WordPress.com.

Follow

Get every new post delivered to your Inbox.

Join 5,399 other followers