Networking HQ BLOG with Larry James

Monday, August 17, 2015

“Your Name is Larry James!”

Imagine my surprise when I went to my favorite Taco Bell (101 & Frank Lloyd Wright, Scottsdale) to get a “*Diamondback Special” and the gal who waited on me called me by name. She looked me straight into the eyes and said, “Your name is Larry James!” It was only the second time that Hanna had ever taken my order.

I was not the only person she called by name. People in front of me and behind me were simply amazed at her recall of customer’s names. I heard, “WoW!”, “I can’t believe she remembered my name!”, there were smiles and giggles and many other remarks of astonishment. The buzz near the cashier was incredible. I watched as one customer looked down to see if he had forgotten to take his name tag off.

NET-URLarryJamesEveryone was talking to each other – even those who, it was obvious – did not know each other before today. It was all about the girl ringing up the orders. Even after I received my order and was sitting in a booth I could hear other taco lovers nearby still talking about it. Her interaction with her customers was causing quite a wonderful stir.

I sat there enjoying my tacos, thinking (outside the bun, of course). I wondered if her manager had told her to do this? I wondered if he knew she was doing this? I wondered how she did it? Did she do it with everyone?

Finally I was so curious that I watched for when she had no customers and went to talk with her. I told her that I admired what she was doing. She blushed. I told her what a great thing she was doing for Taco Bell. She looked a little puzzled. I went on to say that people love to hear their name and everyone there whose name she remembered was talking about it.

The fact that she remembered me only after waiting on me once before was quite amazing. She said, “I do pretty good at remembering the regulars.” She said she tries to remember something about the person that helps her remember their names. And she speaks their name often when she waits on them which also helps her to remember. When their order is ready, she calls their name and gets to see them again.

I asked if her manager knew she had a knack for remembering names. She said no. I told her not to tell her manager, Javier, that it would be best if he heard about it from her customers – that it would soon get back to him and I would be surprised if she didn’t receive some special recognition for it. (We now know that he WILL know very soon because word gets around & I will make sure of that!).

3FREEtacosWhat a terrific way for people to remember Hanna and her Taco Bell store. She told me that she did it for fun to help her pass the time away. I’m pretty sure that she also enjoyed hearing the great comments from the customers.

Often it’s those extra little things, attention to detail, sometimes it’s just a smile, that brings customers back to your business. Today, I would like for everyone one of you networkers be especially aware of thinking up creative ways to make your customers and other networkers in your network feel good enough to smile – or laugh. It’ll cause you and the people you interact with to feel real good. Do it.

It would be great to see some of the ways you do something special for your customers and other networkers in the “Comments” below.

* Diamondback Special: When the Arizona Diamondbacks baseball team scores at least 5 runs in any game, the next day, when you purchase a large drink at Taco Bell, they will give you 3 Free beef tacos.

netHQCopyright © 2015 – Larry James. Adapted from Larry’s latest book, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Larry James is a Professional Speaker, Author and Networking Coach. He presents networking seminars nationally and “Networking” coaching by telephone or one-on-one. Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

the-archives2Click for Archives! ~ commentSubscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: CelebrateLove.com, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com and CelebrateIntimateWeddings.com

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/
Visit Larry James on LinkedIn
Follow Larry’s Networking on Facebook: https://www.Facebook.com/NetworkingHeadquarters/timeline
Follow Larry’s Networking Pinterest Page @ http://www.pinterest.com/larryjames2012/networking-blog/!

Sunday, September 7, 2014

“What do you do?” ~ Switch it Up!

Different is good. I am always looking for different ways to get other networkers attention. It’s been said that to call attention to yourself, you must pay attention to others.

switchitupIt’s time to take advantage of the fact that people love to talk about themselves. At large networking events, I’ve been testing something I learned from Rhonda Sher in her book, “The 2 Minute Networker.” She talks about the “inverted” elevator speech.

When someone approaches me at large networking events and asks, “What do you do?” I respond by saying, “I’m more interested in hearing about what you do.”

The response has been interesting. While they are going on an on about them and their business, I get to learn about their business and needs and then have enough information to help me determine how I can best help them. I can also quickly decide if they are someone that I should spend some more time with or if I should move on and talk to other networkers. Be watchful. There may be times when you do not want to avoid their question.

But you say, “Don’t you want them to know about what you do?” Of course. I have found that I just don’t need to start there because after they have told me about themselves, they always return to the question they originally asked. Always. And in the rare case where they might not, I write them off as someone with whom a relationship would probably not be worthy of pursuit. Now that I have really paided attention to them, they become curious about what I do. If it is someone who I rule out as a follow-up, I give them a quick answer and move on. I make it a rule to never waste my time initiating relationships that aren’t going to thrive and benefit “both” sides.

This idea does not work well in small networking groups because most everyone knows everyone already. Small meetings are more about your “30-second connection” (your statement of introduction) that is given at the beginning of most meetings.

BONUS Articles: What do you do?
How to Be a Red Ferrari in a Sea of Silver Cars
Do You Have an Effective “30 Second Connection?”
What to Talk About at the Follow-Up

netHQ

Copyright © 2014 – Larry James. Adapted from Larry’s latest book, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Larry James is a Professional Speaker, Author and Networking Coach. He presents networking seminars nationally and “Networking” coaching by telephone or one-on-one. Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to “Networking HQ BLOG with Larry James” and receive a fresh networking article or tip every 4th day by e-mail. Click on the “Email Subscription” link on the right under the “search” box. You can unsubscribe anytime!

commentSubscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/
Visit Larry James on LinkedIn

Saturday, February 16, 2013

Engagement is an Active Networking Sport

Filed under: Collaboration,Engagement,Networking — Larry James @ 7:45 am
Tags: , ,

Connect with your fans – the others in your network. Engaging daily with your community is the quickest and most effective way to build trust and credibility and to create meaningful relationships between brands and people through their passions using creativity, media and technology.

happynetworkersFace-to-face is best, however the point is… you need to engage with others in your network on a regular basis – not only at your networking meeting, but outside of the meeting too. Some networkers are more effective than others and enjoy it more than others. Some people do it with deliberation and others wander aimlessly through the process. It’s important to have some specific intentions about connecting otherwise it generally doesn’t happen. Savvy networkers have a strategy. They are the happy people who seem to be focused, dedicated and on target. The result of intentional networking is greater profits and increased business.

Many people are turned off with the thought of networking. To me, that’s sad. I am constantly thinking of new ways to connect and collaborate with others. Collaboration strengthen your alliances. Close allies are a very important part of networking – more important to me than the often futile efforts of continuing to make new connections. While that is important, we sometimes forget the ones closest to us – the ones that have helped us in the past and are willing to continue to surprise us with inovative ideas, etc. I would rather have 10 reliable networkers that I engage with often than 50 new cards to follow-up with and “hope” a new relationship will blossom. Those are the weak ties that distract you from your mission of active engagement.

Sixdegrees“The best way to engage with new people is not by cold calling or by “networking” with strangers at cocktail parties, but by working with the people you already know.” ~ Reid Hoffman, co-author of “The Start-Up of You.”

You can best strengthen an existing relationship by doing something for the other networker. Actively look for creative ways to help someone else before you attempt engagement. Have a plan. Think of networking as a puzzle you’re piecing together. What need does someone else have and how can you use your resources to fill that gap?

When you finish reading this article, take a few moments and make a brief list of the five people you are closest to and evaluate the strength of those collaborations.

I have found that it is important to me to spend less engagement with those who always wait for me to make the first move – to call, to have lunch, etc. In other words, if the engagement is not reciprocal, I move on and begin spending more time with others where the reciprocal spirit is alive, creative and active.

Sometimes I will continue the engagement/relationship if there is benefit from brain-storming ideas, knowing that that type of collaboration is important too. Another thought is to stay engaged not because they can be a great resource at the moment, but because of the other people in their network that might be beneficial to me in the future. Remember… six degrees of separation works.

Six degrees of separation is the idea that everyone is six or fewer steps away, by way of introduction, from any other person in the world, so that a chain of “a friend of a friend” statements can be made to connect any two people in a maximum of six steps. It was originally set out by Frigyes Karinthy and popularized by a play written by John Guare.

netHQ

Copyright © 2013 – Larry James. Adapted from Larry’s latest book, Ten Commitments of Networking: Creative Ways to Maximize Your Personal Connections! Larry James is a Professional Speaker, Author and Networking Coach. He presents networking seminars nationally and “Networking” coaching by telephone or one-on-one. Something NEW about Networking is posted on this Networking BLOG every 4th day! Visit Larry’s Networking Website at: “Networking HQ!”

Subscribe to “Networking HQ BLOG with Larry James” and receive a fresh networking article or tip every 4th day by e-mail. Click on the “Email Subscription” link on the right under the “search” box. You can unsubscribe anytime!

Subscribe to Larry’s FREE monthly “LoveNotes for Lovers” eZINE. Contact: Larry James, P.O. Box 12695, Scottsdale, AZ 85267-2695. – CelebrateLove.com

NOTE: All articles and networking tips listed in this BLOG – written by Larry James – are available for reprint in magazines, periodicals, newsletters, newspapers, eZINEs, on the Internet or on your own Website. Click here for details.

letsbefriends2

Add Larry James as a “friend” to your Facebook page: http://www.Facebook.com/larry.james
Follow Larry’s “once daily” Relationship Tweet at: http://www.Twitter.com/larryjames
Follow Larry’s “Relationship BLOG” at: http://CelebrateLove.wordpress.com/
Follow Larry’s “Wedding BLOG” at: http://CelebrateIntimateWeddings.wordpress.com
Follow Larry’s “Authors & Speakers” BLOG at: http://www.AuthorsandSpeakerNetwork.wordpress.com/

Create a free website or blog at WordPress.com.